As we are a small, somewhat specialist firm we are particular as to the clients and assignments we select. We are looking to secure clients who can demonstrate a desire to improve their understanding of their business and therefore grow their business and improve their quality of life.

Together, we will question you about yourself and your business, your hopes,
your dreams and aspirations.

Together we will check your needs with our detailed 'Seven Needs Checklist'.

Together we will identify which of the 'Eleven Things Clients Want' are important to you.

Our Team Will Commit To:

• Acting honestly and with integrity in everything we do for and with you.
• Respecting absolutely the confidentiality of our working relationship.
• Returning phone calls on a timely basis.
• Meeting deadlines set by you, or advising you beforehand of our inability
  to meet the deadline for reasons outside our control.
• Giving a firm estimate of the likely fee for the assignment,
  and discussing with you any variations that may be necessary.

Midgley Partners Professional Standards:

• Ability
• Appearance
• Diligence and Energy
• Competency
• Community
• Honesty
• Participation
• Positivity
• Procedure
• Policy
• Quality
• Organisation

Prospective Client Commitments:

• To be open and frank with us at all times, and to advise us of any concerns you have with any aspect of the work we do for you.
• To provide us with all the information we require within the time frames agreed upon. To make time to attend to any aspect of the assignment that you agree to work on and to meet associated deadlines subject to problems that are beyond your control.
• To pay our account on the agreed terms, which are generally within 7 days of receipt of our invoice/statement for services or phases of the assignment completed.
• To consider and if appropriate and satisfied with our services, refer our firm to another whom you believe would benefit from the work we do.